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Privacy Policy

The information we collect and how we use it

When you register with Townsend Records and/or place an order, we need to know your name, delivery address, credit or debit card number and expiry date and e-mail address or telephone number. This information allows us to fulfill your order and notify you of the status of your order.

If you subscribe to our mailing lists for new release and other information, you will be asked to specify the areas in which you are interested so that we can tailor the information which we send to you to cover the topics and merchandise which we believe you might be interested in.

We may also use your information for the purpose of providing you with information about any special offers or features of our web site which we think may be of interest to you.

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page so that you may be aware of them. Because the Internet infrastructure is global, and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and us. By submitting your information you consent to this transfer.

Opt in / Opt out

If at any time you wish to receive information about any other product areas which you currently do not receive, or you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on 'Sign In' at the top of any page.

Non-disclosure to third parties

We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes. Unless we have your express consent, we will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us.

Cookies

Our site uses cookies to keep track of the items in your shopping cart. A cookie is a small file that can be stored by your browser on your computer's hard drive.

If you experience any problems shopping on the Townsend Records website please confirm that your browser is set as enable cookies.

Security of your information

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorized access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected. We use secure socket layer software (SSL) to encrypt all of your personal information.

Hyper-links

Our web site may contain hyper-links. These hyper-links connect you to sites of other organisations which are not our responsibility. We have no control over any of the content or information you can access via other web sites. Therefore, no mention of any organisation, company or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of Townsend Records.